Shipping & Returns
Orders in the EU
NIMBEL offers free shipping and returns within the EU. The most suitable parcel carrier will be automatically selected at check-out.
We ship within 2 business days.
Orders outside the EU
Customers outside EU need to be aware of the following:
- For orders outside EU shipping costs will be calculated at checkout
- The customer will have to pay import taxes and handling fees. These will be invoiced to you by the parcel carrier and not by NIMBEL
- If a product is returned because the customer is unwilling to pay the additional fees, the parcel carrier will charge NIMBEL. These costs will be deducted from the refund to the customer.
NIMBEL is currently unable to give you an estimation on the fees and duties that will have to be paid since they are different per situation.
We hope to accommodate customers outside the EU better soon.
Returns in the EU are free. Please follow this link to the return form to request a return. We will provide you with a return label.
Referral Program & Gift cards
We have a referral program for customers. After purchase you will receive a €50,- discount code that can be shared with friends! Currently we do not have giftcards, but we are working on it!