Shipping & Returns
Orders Within the EU
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NIMBEL offers free shipping and free returns for baby carriers within the EU.
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For accessories, a small shipping fee applies.
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We automatically select the most suitable parcel carrier for your address.
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Orders are shipped within 3 business days.
Orders Outside the EU
Please note the following for orders outside the EU:
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Shipping costs are calculated at checkout.
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Import duties and handling fees are the customer’s responsibility. These will be invoiced directly by the parcel carrier, not by NIMBEL.
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If a parcel is returned because these fees were not paid, the carrier will charge NIMBEL. These costs will be deducted from your refund.
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Unfortunately, we cannot provide an estimate of the duties or fees, as they vary by country and situation.
We hope to improve support for customers outside the EU soon.
Returns
Please send an email to info@nimbelcarrier.com with your order number and return reason. We will provide further instructions.
Where to find the product code
You can find the extended product code in the label of the waistband.